When your order ships out, you will receive a Shipping Confirmation email from email@example.com with your tracking number included in it. Once you receive the email, enter your tracking number below to easily check on your delivery status.
DHL > https://www.dhl.com/
*Please note that the tracking number must match the shipping service company.
Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out and is in transit to the local post office. Tracking should be updating within a few business days. Depending on the destination, the order may take 7 to 21 business days to be delivered.
Order status terms:
Pending — Order received (unpaid)
Processing — Payment received (paid) and stock has been held; Order is awaiting fulfillment at the warehouse.
Completed — Order fulfilled and complete – shipment tracking included.
Canceled — Canceled by Olivia Lamps team or by the customer
If you have any other questions, please contact us：
Email : firstname.lastname@example.org
Tel : +1 (205) 578-8976
Service Hours : Mon-Sat 9 am to 6 pm