Dimension:
- Overall: 4½"W x 4½"D x 36"H
- Backplate: 4½"W x 1"D x 6"H
- Weight: 7 lbs.
Specification：
- Material: Forged Brass and Forged Bronze finishes are crafted of solid brass; Forged Pewter finish is crafted of solid stainless steel
- Finish: Forged Brass / Forged Bronze / Forged Pewter
- Light Number: 1
- Light Source: 5W LED G9-base bulb
- Certification: UL/CE/SAA
- Application: Living Room, Dining Room, Bedroom, Hotel Hallway, Foyer Entryway
- Warranty : 3 Years
- Shipping Time: 7 - 15 nature days.
- FREE SHIPPING On All orders.
- Free of charge all bulbs.
Note:
- Contact us if sloping or vaulted ceiling.
- Requires installation by a licensed electrician.
- Certified to Damp UL electrical standards.
- We always check and pack all goods carefully before shipping. We are always responsible for our products during the warranty period and support customers after sale.
Please feel free to contact us by email when you have any questions: info@olivialamps.com.
How much for Shipping?
We are offering free shipping on all orders within the United States
Delivery Time
All the orders will be ready to ship in 3~5 business day, you will receive an order confirmation notification after the order is placed.
After the package is shipped out, it takes around 7~9 business day for the package to arrive.
Shipping Rates and Estimates
Shipping Country
Estimated delivery time
USA
7 to 9 business days
Ocean ShippingForLargeProducts, (items which diameter larger than 127cm or 50 inches)Ocean Shipping time:35-45 natural day
Free Shipping
After the order is shipped, you will receive a notification from our shop with the tracking number and the tracking link.
Usually, packages will be sent by UPS/DHL/Fedex, it will take around 7~9 business day to arrive, if you are not able to locate the package, please contact us at info@olivialamps.com with your order number, we will investigate for you.
Return and Refund Policy
Olivia Lamps offers a 30 days return policy, which means you will be able to return the package within 30 days after you receive the package, if it is unused and in original condition.
Notes: if packages are with wooden case outside, please don't destroy or throw away the wooden case.
Do i need to pay for the return?
If the packages is with defects or damaged, or a faulty products, there is no return cost, you will receive a full return.
If the return is just because of change of mind, size/designs/finishes not suitable, or other personal reasons, customers will need to pay for the return freight cost.
To return a products, please following the steps below:
1. Submit the return request to info@olivialamps.com with the order number and description for the issues.
2. Our customer service team will respond your request and send return instruction and return address with 2 business day.
3. Make sure the item is unused and in original condition, and all the accessories are inside the package, and then ship them to the address provided.
4. Providing us the tracking number for the returned package.
5. Our warehouse will inspect the package to evaluate the condition for the item, after it is approved, we will initiate the refund.
Refund Policy
How long it takes for me to receive the refund?
Usually, it takes around 7~10 business day for the refund to hit the card from which the payment is made.
Damages
If there is any damages for the item, please send us pictures with the order number at info@olivialamps.com we will arrange free replacement to be sent by express, and update the tracking number.
